COMMENTS SECTION

This section contains the collated comments from the IC personnel who reviewed the website screens. These were gathered during a series of walkthroughs and user acceptance tests conducted at the Commission. Note that major comments were immediately implemented, and are reflected in the screens shown in the previous section. Other comments will be revisited as the system is developed.

 

FINANCIAL EXAMINATIONS GROUP

  1. Brokers

Company side:

  • Change the input format for the schedules and summary; align the design with the format of the output
  • Create an attachment column on companies' side for supporting documents/uploading of excel

                Examiner’s side:

  • Create an organizational structure for quarterly submissions. See Annual
  • Remarks column on summary

  1.  HMO

Company Side:

  • Question: What if the company wasn’t able to submit last quarter?

Answer: It will be noted in the status how many years or quarters the company is late.

        Examiner Side:

  • See compliance with Net worth, RBC, and ATR
  • Instantly show all good companies
  • Fix data tables

  • Add total assets, total liabilities, net worth, share capital, adjustments, accounted and not accounted in the view action

  • Life/MBA/Trust

Company Side:

Issues on composite companies

  • 2 Annual Statement submissions
  •  2 Quarterly Submissions
  • Add another non-life database for composite companies
  • Checklist for MBA

Status Terms:

  • In process
  •  For payment and Pick - up

Quarterly Submission Columns (Summary)

  • Net worth, RBC2, etc

  • Real-time generation of report for Examinations

  •  Non-Life

Company Side

  • Annual Statement Checklist (to be discussed further)
  • In the view history:
             The company should be able to see the file they have submitted (add a link for a preview (only) of submission)
  • Status for certificate request as well as the payment amount
  • Status Terms:
            In process
            For Payment and Pick - Up

Examiner Side

  • Certification Request
            Display number of companies who submitted as of the deadline (annual and quarterly)
            Pick up for Certificate Request (to be discussed further)
  • Status Terms
            In process
            For Payment and Pick - Up
  • Pick up details / Remarks / Claim Stub / Link to Cashier for Order of Payment (for discussion)
  • Annual Statement Submission
            Columns:
  • Company Name, Assets, Liabilities, Net Worth
  • Real-time generation of the report (changes in net worth, etc)

  1. Pre-Need Division

Company side:

  • Quarterly: Trust fund has maximum of three separate Balance Sheet and Income Statement for the plans: Life/Memorial, Pension, Education
  • Per line item, there will be a working balance sheet
  • Collections submission: Remove the Planholders’ Outstanding Balance Table
  • Add feature for viewing of outstanding balance per unique number of plan

                Examiner side:

  • Create an organizational structure for the submissions.

TECHNICAL SERVICES GROUP

  1. Statistics and Research Division

Company Side:

  • No Comment

        Examiner Side:

General Comments:

  • Annual Statements and Quarterly Statements from FEG are not yet ok, Annual and Quarterly Statements of FEG side should be first completed before they comment on it.
  • Industry Summary should also be shown (convert the Card List into tables with columns)

Specific Comments:

Selected Financial Statement Process

Similar for all:

  • Total Assets
  • Total Liabilities
  • Total Networth/ Fund Balance
  • Total Investments
  • Net Income
  • Premiums Earned

Specific to Life

Business Done

  • Number of Policies
  • Number of Certificates
  • Number of Insured Lives
  • Number of Sum Assured

Premiums By Type

  • Total Premiums and Considerations New Business: First Year
  • Total Premiums and Considerations New Business: Single
  • Total Premiums and Considerations Renewal
  • Total Premiums and Considerations Direct Business
  • Total Reinsurance Premiums Assumed
  • Total Reinsurance Premiums Ceded
  • Total Premiums and Considerations

Specific to Non-Life

Business Done

  • Number of Policies per Business Line
  • Number of Insured Lives per Business Line
  • Premiums Earned per Business Line
  • Losses Incurred per Business Line

Specific to MBA

Business Done

Basic Fund:

  • Number of Certificates, Members and Dependents
  • Total Amount of Insurance: Members and Dependents
  • Optional Fund (Micro Products and Other Than Micro Products are separated):
  • Number of Policies (Individual, Insurance Policies and Certificates)
  • Number of Amount of Insurance

Basic Member Benefits:

  • Total Number of Claims
  • Total Amounts Paid

Optional Insurance:

  • Total Number of Claims
  • Total Amounts Paid

Agency Hired Migrant Workers:

  • To be emailed

  1. Rating Division

Company Side:

CTPL

  • Monthly Submissions Dapat
  • COCAF and OICP are the only groups who submit to this
  • It depends in DOTR if the companies will submit individually or the COCAF and OICP only
  • For discussion with the Deputy Commissioner but for now, retain current design

Quarterly - Total Loss:

  • A company can't submit a vehicle in subrogation if it is declared in nonrestorable. can't also submit if the vehicle is not in restorable

Quarterly - FST:

  • Row input per OR and place of payment
  • Include schedule (computation for the all the OR)

        Examiner Side:

General Comments

  • Fix Column names and data shown

Specific Comments

PPAI

  • Grand Total Vehicle Insured
  • Grand Total Basic Premium
  • Grand Total Incidents
  • Grand Total Count for Death, Medical and Disability

Offsite - Total Loss

  • Current Submission # of Restorable/ Unrestorable/ Subrogation
  • Running Total of # of Restorable/ Unrestorable/ Subrogation
  • Want to have: screen for all submissions of company

Offsite - Adjuster

  • Current Submission # of Reported Pending/ Finished
  • Running Total of # of Reported Pending/ Finished
  • Want to have: screen for all submissions of company

Offsite - FST

  • Agency place where OR is paid

  1. Investment Division

Company Side:

  • Include Covering Letter
  • Letter Request to cover how much he/she wants to invest, others
  • Some entities such as <Financial Institutions, Banks> also request to investment
  • Paulo’s Suggestion: Edit submission requirement and attach additional instructions for companies who will submit a request to investment
  • SPUCRI screens, data flow diagram, and database design
  • Link of submitted files in the history for downloading
  • View days delayed

Status Terms

  • Processing
  • Ready for Payment
  • For Releasing
  • Completed

        Examiner Side:

  • Filter submission by the examiner
  • Assignment Roles
  • Letter Reply to be print and sign by the commissioner the send back to the company
  • Generate Tracking Number
  • Approval of Investment: Additional Column and remove the deadline

Status Terms

  • Processing
  • Ready for Payment
  • For Releasing
  • Specific bond, company, etc then total

  1. Actuarial Division

Company Side:

  • Non-expeditious upload files include supporting submission per product instead of separate supporting submissions card
  • Request: For examiners to be able to edit/change uploadable files
  • Unify Status and FIO Status: New | Pending | FIO | Approval
  • Request: Add Status Column to Company Submissions where examiner can add/comment whatever supporting documents the companies need to submit
  • Request: Upon error, display contact person/email/number

        Examiner Side:

  • Add Column "company type"
  • Add: Status of Submission

  1. Reinsurance Division

Company Side:        

For Approval of Facultative Placements Abroad form, create functionality in which company can add rows for the:

  • name of reinsurer/broker
  •  resident agent
  • list of securities of Broker

                Examiner Side:

  • Create organizational structure for the list of outputs. (i.e. can be sorted by date submitted or by name of company)

  1. Regulation, Enforcement, and Prosecution Division (REPD)

Staff Side:

  • Change the type of form and type of product to a drop-down

  1. Public Assistance and Mediation Division (PAMD)

Staff Side:

  • Change drop-down to a table with searching function (for company list)
  • Edit output form columns
  • Change Industry type to Company Type
  • Remarks

Status type: Terminated and Settled

1. If settled

  • Status, Date of Settlement, and amount

2. If terminated

  • Status and Date Terminated
  • Policy number / Contract Number

  1. Licensing Division

The company profile could be edited, updated and can add additional details (when permitted to do so)

If a company will edit their profile, they will put the edited data but should be checked by the staff of licensing for approval

Historical data (for clarification) but not included in this phase

Company type

Add license status
- active
- inactive
- with pending application
- under conservatorship
- under receivership
- under liquidation
- others (add input type)
- add remarks in status
- add history when and who edited the status

when company link is clicked in the table, it will redirect to a page that shows the company profile

  1. Conservatorship, Receivership, and Liquidation Division (CRL)

No comments

  1. Claims Adjudication Division (CAD)

Input

  • If the type is chosen, add input type:
     - Date Due (D) - date
     - Date of Hearing (H) - date and time
  • If the type drop-down is clicked, the status will be shown.
  • Initial Status
     - Summons Issued

Output

New Tab
- Summary
         Add column action (Update Case)
- Calendar of Hearings (Date of Hearing only)
          Date and Time
          Case Number
          Type
          Complainant
          Respondent
          Hearing officer
          Stenographer
          Status
          Remarks
- Calendar of Due (Date Due only)
          Case Number
           Type
           Complainant
           Respondent
           Stenographer
           Hearing Officer
           Date
           Days Pending

Dismissed and Decided are not included in the D or H

  1. Suretyship Section

No comments

  1. Microinsurance ---------------------------

        No comments